Legal
Privacy Policy
Last updated: June 1, 2025
1. Introduction
Hall Mark Realtors ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our brokerage services. By using our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following categories of information:
• Personal Identification: Name, email address, phone number, and address.
• Property Preferences: Budget range, preferred locations, property type, and transaction intent (buy/sell/rent).
• Communications: Records of your enquiries, messages, and service interactions.
• Technical Data: IP address, browser type, device identifiers, and cookies.
• Financial Information: Transaction details necessary to calculate and process our brokerage fee.
3. Our 1% Brokerage Transparency Clause
Hall Mark Realtors operates on a flat 1% brokerage model applicable to all property transactions — including purchases, sales, and rental agreements. This clause ensures:
• No hidden charges or undisclosed fees beyond the agreed 1% brokerage.
• Full disclosure of the brokerage amount in writing prior to transaction closure.
• Client consent is obtained before any fee is collected.
• Our brokerage fee constitutes our sole commercial interest in each transaction.
We do not receive undisclosed commissions, referral fees, or kickbacks from any builder, developer, or financial institution.
4. How We Use Your Information
Your information is used to: respond to your enquiries; match you with suitable properties; facilitate property viewings, negotiations, and documentation; process brokerage fees; comply with legal and regulatory requirements under RERA; send you relevant property updates with your consent; and improve our website and services.
5. Data Sharing
We do not sell your personal data. We may share information with: property developers or sellers/buyers as necessary to complete your transaction; legal and financial professionals assisting with documentation; regulatory authorities as required by law (including MahaRERA); and technology service providers who operate under strict data protection agreements.
6. Data Retention
We retain your data for the duration of our service relationship and for a period of 7 years thereafter, as required by applicable real estate and tax regulations.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at privacy@hallmarkrealtors.in.
8. Contact
For privacy-related inquiries: Hall Mark Realtors, Office 402, Prestige Tower, Turner Road, Bandra West, Mumbai 400050. Email: privacy@hallmarkrealtors.in